Privacy Policy

We are committed to protecting your personal information and to bring transparent about the information we hold about you. Using personal information allows us to develop a better understanding of our patrons.

What Personal Information We Collect From You

The Mill at Sonning Theatre may us the personal information that you provide to keep you informed about our artistic programme, opportunities to take part in and way to support the theatre. We will store your personal information securely and use it in accordance with the General Data Protection Regulation (GDPR) 2018 and the Privacy and Electronic Communication Regulation (PECR) 2012.

Information Collected From You

  • Book for a show or an event.
  • Make a donation though the box office, online, in person at the box office.
  • Become a friend of The Mill at Sonning theatre ltd.
  • Join our mailing list.
  • Make changes to how we contact you.

How We Use Your Personal Information

Most commonly, we will use your personal information in the following circumstances:

  • Where we need to perform the contract that we are about to enter or have entered into with you.
  • Where we have your consent before using your personal information it that specific situation. Generally, we do not rely on con consent as a legal basis for processing your personal information, but where consent has been given, you have the right to withdraw it at any time by contacting us by telephone, email or post.

For The Performance Of A Contract

When you make a purchase, you are entering into a contract with The Mill at Sonning Theatre. To fulfil this contract, we will collect, process and securely store your personal information to complete your booking. We will use this to keep you informed about essential information related to your transaction. This might include notification of change to the programmed events or issues processing payment.

Information About Your Interaction With Us

We keep a record of your booking history and, if relevant, your donation history. When you visit our website or book an event, we collect information about your interaction with us. When we send you a mailing by post or email we store a record of this and for email communication, we keep a record of what emails you have opened, and which links you have clicked. We also use information from online sources including:

  • Social media including Facebook and Instagram; for targeted advertising.
  • Google Analytics; to understand how you use our website
  • Mailchimp; to send you email communications.

Whether You Need To Provide Personal Information

You are not legally obliged to provide The Mill at Sonning with your personal information. However, if we do not have this information it may affect our ability to provide the service or contract requested. For example, if we do not have your contact details, we may not be able to inform you if the performance is cancelled.

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