Special Events

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Theatre

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Comedy & Magic

What’s On?

Calendar Girls
SHOWING: 11 April - 1 June
This heartwarming and hilarious play by Tim Firth is based on a true story and the hit 2003 film. When Annie’s husband dies of leukemia, she and her best friend Chris decide to raise funds for the local hospital. Despite raised eyebrows from the local community they create a calendar...
Tickets
Storytime
SHOWING: 17 April
Enjoy a magical experience as pre-school children are treated to a story and singing in the theatre, followed by dressing up and colouring in activities in the Waterwheel Bar. Join us on Wednesday 17th April for Superworm by Julia Donaldson. The Waterwheel Bar is open for parents and grandparents to enjoy coffee, cakes and...
Tickets
Flower Arranging Followed by Afternoon Tea with Sonning Flowers
SHOWING: 19 April
After the success of our Christmas collaboration, we are delighted to have teamed up with Sonning Flowers to bring you one of our flower arranging workshops followed by afternoon tea, here at The Mill. The course will last for approximately 1 hour and 30 minutes, followed by afternoon tea in...
Tickets
Voice of the Heart: Karen Carpenter
SHOWING: 21 April
A classy 8 piece show include the stunning voice of Carole Gordon plus her 6 piece band. Performing all the Carpenters Hits – Top of the World, Mr Postman, Ticket to Ride, Yesterday Once More, Jambalaya and many more. Tickets include a Two Course Meal in our restaurant before the...
Tickets
Flower Arranging Followed by Afternoon Tea with Sonning Flowers
SHOWING: 24 April
After the success of our Christmas collaboration, we are delighted to have teamed up with Sonning Flowers to bring you one of our flower arranging workshops followed by afternoon tea, here at The Mill. The course will last for approximately 1 hour and 30 minutes, followed by afternoon tea in...
Tickets
Afternoon Tea and Tour
SHOWING: 25 April
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will...
Tickets
Rocket Man
SHOWING: 28 April
Join us as Jimmy and our amazing live band take you down the Yellow Brick Road with two hours of glorious Elton hits, including Saturday Night’s Alright, Crocodile Rock, I Guess That’s Why They Call It The Blues, Daniel, I’m Still Standing, Philadelphia Freedom, Your Song and many, many more....
Tickets
Afternoon Tea and Tour
SHOWING: 2 May
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will...
Tickets
Flower Arranging Followed by Afternoon Tea with Sonning Flowers
SHOWING: 10 May
After the success of our Christmas collaboration, we are delighted to have teamed up with Sonning Flowers to bring you one of our flower arranging workshops followed by afternoon tea, here at The Mill. The course will last for approximately 1 hour and 30 minutes, followed by afternoon tea in...
Tickets
Women in Rock
SHOWING: 12 May
Since 2016, Women In Rock have been wowing audiences across Europe with their high energy performances of classic female rock. Performing to audiences of up to 120,000 and backed by a band of world class musicians, these women are ready to take you on a spectacular journey through five decades...
Tickets
FROM ME TO YOU – MEET THE AUTHORS
SHOWING: 15 May
In conjunction with our glorious production of Calendar Girls we are bringing you an exclusive special event! When Brian Greenley was diagnosed with bowel cancer in 2010, Alison Hitchcock, an acquaintance he’d met on holiday ,offered to write him letters to cheer him up. Over the next three years Alison wrote over 100 letters and...
Tickets
The Way They Were: Neil Diamond and Barbra Streisand Show
SHOWING: 19 May
MANHATTAN MUSIC presents THE WAY THEY WERE: THE NEIL DIAMOND AND BARBRA STREISAND SHOW Tony Wright and Julie Coupland, backed by an all-star band, perform some of the greatest hits recorded by Neil Diamond and Barbra Streisand, including Love on the Rocks, Hello Again, Cracklin’ Rosie, September Morn, People, Don’t Rain...
Tickets
Magic Night
SHOWING: 20 May
Come along and join us for a night of fun with magicians from the world famous MAGIC CIRCLE. Dan Hudson presents the show with his magical friends who will astound, amaze and leave you asking for more. Tickets will include a delicious Two Course Meal in our restaurant before the show. Acts to be...
Tickets
Flower Arranging Followed by Afternoon Tea with Sonning Flowers
SHOWING: 22 May
After the success of our Christmas collaboration, we are delighted to have teamed up with Sonning Flowers to bring you one of our flower arranging workshops followed by afternoon tea, here at The Mill. The course will last for approximately 1 hour and 30 minutes, followed by afternoon tea in...
Tickets
Three Men in a Boat
SHOWING: 6 June - 13 July
We are delighted to announce that to complete our 2024 season – The Mill will be presenting the hilarious “Three Men In A Boat”. Jerome K. Jerome’s classic Victorian memoir has been gloriously adapted by celebrated star of stage and screen, CLIVE FRANCIS (The Crown, A Clockwork Orange, Entertaining Mr.Sloane)...
Tickets
Disco Inferno
SHOWING: 16 June
Disco Inferno UK is the spectacular all singing, all grooving celebration of everything D.I.S.C.O. Be thrilled by pitch perfect harmony, high energy, slick choreography and all those DISCO classics such as It’s Raining Men, Love Train, Car Wash, Disco Inferno, Boogie Wonderland and many many more. We sincerely hope you...
Tickets
Comedy Night
SHOWING: 17 June
With faces you know from TV and names you know from the circuit, you’re guaranteed a hilarious time at our Comedy Night. Tickets include a delicious two course meal served before the show. (Please note that the acts may change from those advertised and that the language and subject matter...
Tickets
Big Girls Don’t Cry
SHOWING: 23 June
Manhattan Music Presents… Big Girls Don’t Cry The Eastcoast Boys are coming back to Sonning! This feel-good show features four phenomenal singers and a fantastic live band recreating the iconic sound of Frankie Valli and the Four Seasons. Songs include Sherry, Grease Is the Word, Bye, Bye, Baby (Baby Goodbye),...
Tickets
The Definitive Rat Pack
SHOWING: 30 June
Back by popular demand, this hit show includes songs I’ve Got You Under My Skin, Fly Me to the Moon, That’s Amore, King of the Road, Mr Bojangles, What Kind of Fool Am I, The Lady Is a Tramp, Mack the Knife and New York, New York, performed by the...
Tickets
Roy Orbison and The Traveling Wilburys Experience
SHOWING: 7 July
This 35th Anniversary Special is absolutely unmissable. Featuring tributes to Jeff Lynne, George Harrison, Tom Petty, Roy Orbison and Bob Dylan.  All the Traveling Wilbury hits and classics are in the show, Handle with Care, End of the Line and many more. Totally unique to this production are Five authentic...
Tickets
West End Meets Broadway
SHOWING: 14 July
The best of the West End and Broadway comes to Sonning! Performed by four West End stars and a band comprising the finest West End musicians under the musical direction of Toby Cruse, this show features the greatest songs from West End and Broadway musicals, including The Phantom of the...
Tickets
Endless Love
SHOWING: 21 July
Starring a sensational cast, incredible vocals and a stellar live band, Endless Love is the ultimate feel good night out and it celebrates the two legendary artistes Diana Ross and Lionel Richie. The show is packed with Motown classics and timeless smash hits such as I’m Coming Out, Dancing On...
Tickets
Bedroom Farce
SHOWING: 1 August - 21 September
Alan Ayckbourn‘s classic comedy revolving around four married couples over the course of one chaotic evening. A hilarious and entertaining exploration of the ups and downs of married life. TICKETS COST BETWEEN £74 AND £85 AND ALL TICKETS INCLUDE A DELICIOUS TWO-COURSE MEAL IN THE RESTAURANT BEFORE THE SHOW.  FOR...
Tickets
Peter Egan and Rick Wakeman
SHOWING: 11 August
Every year, acclaimed actor Peter Egan, The Mill’s very first Artistic Director, produces a special charity event for Animals Asia, a dedicated animal rights activist and Animals Asia’s UK Ambassador. Peter is thrilled that his great friend, the legendary performer Rick Wakeman has agreed to co-host a matinee performance on...
Tickets
The Bourne Again Shadows
SHOWING: 8 September
In a celebration of the best instrumental band the UK ever produced. With hits Apache, Kontiki, Wonderful Land, Foot Tapper. The Bourne Again Shadows will perform a selection of The Shadows’ most popular numbers from the repertoire The Shadows themselves used on their final tour as an instrumental band. Tickets...
Tickets
GENESIS CONNECTED
SHOWING: 15 September
Hits spanning from the late 70s onwards including: Turn It On Again, Sledgehammer, In The Air Tonight, Over My Shoulder, Against All Odds, That’s All, Solsbury Hill, You Can’t Hurry Love, The Living Years and many more. The frontman is not only an incredibly versatile vocalist, he is also a...
Tickets
The Whistling
SHOWING: 27 September - 16 November
A WORLD PREMIERE and original adaptation of Rebecca Netley‘s bone chilling novel. Adapted by Rachel Wagstaff and Duncan Abel. A young woman takes a new job on a remote Scottish Island, and quickly learns why the previous nanny didn’t last long. This ghost story will send shivers down your spine...
Tickets
Afternoon Tea and Tour
SHOWING: 3 October
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will...
Tickets
The Ultimate Classic Rock Show
SHOWING: 6 October
Come and relive the biggest rock classic anthems performed live by the best rock tribute show the UK has to offer. Performing up to two hours of classic rock anthems from artists such as Eric Clapton, Led Zeppelin, Queen, Pink Floyd, Deep Purple, Free, The Eagles, Jimi Hendrix to name...
Tickets
Comedy Night
SHOWING: 7 October
With faces you know from TV and names you know from the circuit, you’re guaranteed a hilarious time at our Comedy Night. Tickets include a delicious two course meal served before the show. (Please note that the acts may change from those advertised and that the language and subject matter...
Tickets
Afternoon Tea and Tour
SHOWING: 10 October
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will...
Tickets
Beyond Faith
SHOWING: 13 October
Beyond Faith is the most exciting tribute to the legendary George Michael currently available. This show features Paul Grant-Reason, who as well as being a life long George fan, has won 4 National Tribute Awards plus 2017 Best Male tribute. The show concentrates on the more upbeat side of George’s incredible career and features...
Tickets
Magic Night
SHOWING: 14 October
Come along and join us for a night of fun with magicians from the world famous MAGIC CIRCLE. Dan Hudson presents the show with his magical friends who will astound, amaze and leave you asking for more. Tickets will include a delicious Two Course Meal in our restaurant before the show. Acts to be...
Tickets
We Three Kings
SHOWING: 20 October
An uplifting 2 hour Rock ‘n’ Roll tribute show that will have you dancing in the aisles to all your favourite tunes! There will be music from Rock ‘n’ Roll icons Roy Orbison, Buddy Holly and Elvis. WE THREE KINGS are performing on 20th October 2024. Tickets cost £67.50 and all tickets...
Tickets
Rave On Rock ‘n’ Roll
SHOWING: 27 October
Rave On is the 50s and 60s musical sensation sweeping the nation. Charting the meteoric rise of Rock and Roll, Rave On is a thrilling tour through music’s most revolutionary decades. Prepare to be enthralled with an evening of back to back hits, vibrant vintage costumes, colourful staging and plenty...
Tickets
The Greatest Hits of Motown – How Sweet It Is
SHOWING: 3 November
Celebrating the music of motown legends The Four Tops & Temptations with uk hits: ‘Reach out Ill Be There’, ‘My Girl’, ‘Going Loco In Acapulco’, Just My Imagination’, to name a few. Plus hits from Smokey Robinson, Marvin Gaye, Stevie Wonder and many more. The Greatest Hits of Motown –...
Tickets
The Freddie and QUEEN Experience
SHOWING: 10 November
Along with the many fans who mourn the loss of Freddie Mercury, The Freddie & QUEEN Experience, aim to celebrate the wealth of talent that came together in Queen by recreating, with breath taking accuracy, the style and excitement of a LIVE Queen concert, which sadly, will never be seen...
Tickets
White Christmas
SHOWING: 27 November - 25 January
Irving Berlin’s WHITE CHRISTMAS. Based upon the Paramount Pictures film, written for the screen by Norman Krasna, Norman Panama and Melvin Frank. MUSIC AND LYRICS BY IRVING BERLIN. BOOK BY DAVID IVES AND PAUL BLAKE. Original stage production directed by WALTER BOBBIE. Orchestrations Larry Blank. Vocal and dance arrangements Bruce...
Tickets
The Rat Pack at Christmas
SHOWING: 1 December
Manhattan Music Presents The Rat Pack at Christmas We are pleased to announce the return of The Rat Pack at Christmas. Featuring the internationally-renowned Manhattan Swing Orchestra and one of Dean Martin’s sensational Gold diggers, The Definitive Rat Pack brings you an evening of festive classics including: White Christmas, Jingle...
Tickets
The Rat Pack at Christmas
SHOWING: 8 December
Manhattan Music Presents The Rat Pack at Christmas We are pleased to announce the return of The Rat Pack at Christmas. Featuring the internationally-renowned Manhattan Swing Orchestra and one of Dean Martin’s sensational Gold diggers, The Definitive Rat Pack brings you an evening of festive classics including: White Christmas, Jingle...
Tickets
What’s Love Got To Do With It- Tina Turner Tribute
SHOWING: 12 January
Brought to you by the same incredible producers behind the hugely successful Whitney – Queen Of The Night, this is the ultimate tribute concert to one of the most iconic and loved musical artists of our generation. Expect a night of feel-good, high-energy, rock’n’roll full of Tina’s best loved hits...
Tickets
The Pasadena Roof Orchestra
SHOWING: 19 January
With an unparalleled reputation across the UK, Europe and beyond, for over 50 years the Pasadena Roof Orchestra have been re-creating the sounds of a golden era of music from the 1920s and 1930s to widespread acclaim. Enjoy beautifully arranged songs from Irving Berlin, Ray Noble, Cole Porter and their...
Tickets
Re-Take That
SHOWING: 2 February
Re-Take That is the ultimate Take That party night, bringing the greatest hits of the world’s biggest boy bands to life – live on stage. The stars are coming out tonight, and lighting up the sky tonight for you, as, for one night only, the boys are Back for Good!...
Tickets
Jimmy White’s Whirlwind Tour
SHOWING: 8 February
Join us for An Evening or Afternoon With ‘’The Whirlwind’’ Jimmy White! Hosted by none other than the voice of world snooker Mr John Virgo and includes a trick shot masterclass from the man himself and special guest snooker commentator and 1997 world champion Ken Doherty! On the night Jimmy...
Tickets
Jimmy White’s Whirlwind Tour
SHOWING: 9 February
Join us for An Evening or Afternoon With ‘’The Whirlwind’’ Jimmy White! Hosted by none other than the voice of world snooker Mr John Virgo and includes a trick shot masterclass from the man himself and special guest snooker commentator and 1997 world champion Ken Doherty! On the night Jimmy...
Tickets
It Runs In The Family
SHOWING: 13 February - 12 April
Dr. David Mortimore, renowned neurologist, is about to deliver the most important lecture of his life. A knighthood is certainly within reach! When into his hospital sanctuary comes Jane Tate- ex-nurse and ex-girlfriend- with shocking news as to why she departed so hastily 16 years and nine months ago. Not...
Tickets
Celebrating Celine Dion
SHOWING: 23 February
The Ultimate Céline Dion tribute concert with an incredible full 8 piece live band and starring the highly acclaimed vocalist, January Butler. With dazzling costumes, jaw dropping vocals and a sensational live concert’ feel, this show will take you on a two hour electrifying journey through Céline’s life and career...
Tickets
Comedy Night
SHOWING: 25 February
With faces you know from TV and names you know from the circuit, you’re guaranteed a hilarious time at our Comedy Night. Tickets include a delicious two course meal served before the show. (Please note that the acts may change from those advertised and that the language and subject matter...
Tickets
Genesis Connected
SHOWING: 2 March
This show performs the music of Genesis and the solo projects Peter Gabriel, Phil Collins and Mike & The Mechanics. Hits spanning from the late 70s onwards including; Turn it On again, Sledgehammer, In The Air Tonight, Over My Shoulder, Against All Odds, That’s All, The Living Years and many...
Tickets
Magic Night
SHOWING: 4 March
Come along and join us for a night of fun with magicians from the world famous MAGIC CIRCLE. Dan Hudson presents the show with his magical friends who will astound, amaze and leave you asking for more. Tickets will include a delicious Two Course Meal in our restaurant before the show. Acts to be...
Tickets
Afternoon Tea and Tour
SHOWING: 13 March
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will return to the Waterwheel Bar where...
Tickets
Buddy Holly and The Cricketers
SHOWING: 16 March
This breathtaking show has rock ’n’ rolled audiences across the globe from Cardiff to California, Barking to Bangkok and Swindon to Sweden and is guaranteed to have everyone singing along to the music and dancing in the aisles. It stars some of the finest actor-musicians in the UK whose combined...
Tickets
Afternoon Tea and Tour
SHOWING: 20 March
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will return to the Waterwheel Bar where...
Tickets
From Gold to Rio
SHOWING: 23 March
Performed by a full live band with over 30 years professional experience, the show will feature over 20 top 10 hits and 2 hours of non-stop classics from both bands including:  Gold, Rio, True, The Reflex, Through the Barricades, Save A Prayer, Lifeline & Girls on Film to name a...
Tickets
San Francisco: The Songs of Tony Bennett
SHOWING: 30 March
This show tracks some of the many songs of the late, great Tony Bennett, performed by Syd Lawrence Orchestra bandleader/vocalist Chris Dean and special guest Miranda Wilford. Having toured with Tony Bennett, Chris knows how to bring the essence of the great man’s style and mastery of the lyrics to...
Tickets
The Rod Stewart Experience
SHOWING: 6 April
THE ROD STEWART EXPERIENCE Garry Pease not only looks like Rod Stewart, he sounds like him too! In an all-action, non-stop tribute show, Garry performs all of the favourites from Rod Stewart’s vast portfolio of songs – everything from the early Faces days through to the Old Amercian Songbook. Too...
Tickets
Death Comes to Pemberley
SHOWING: 1 May - 28 June
In this WORLD PREMIERE, the idyllic estate of Pemberley, home to Elizabeth Bennet and Mr. Darcy from Jane Austen’s iconic “Pride and Prejudice” becomes the stage for a chilling mystery, imagined by one of Britain’s finest ever crime novelists, P.D James. The celebrated ‘Queen of Crime’ was the creator of...
Tickets
Soul Kinda Wonderful
SHOWING: 11 May
SOUL KINDA WONDERFUL is the UK’s No 1 Tribute to the legendary DRIFTERS , award winners at the National Tribute awards 2013/2016/2017. Lead vocalist, Richie Sampson, has performed alongside former long-standing members of The Drifters, such as Ray Lewis, Billy Lewis, Butch Leake and Roy Hemming’s at various times. The...
Tickets
Afternoon Tea and Tour
SHOWING: 15 May
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will return to the Waterwheel Bar where...
Tickets
Pop Up Bowie
SHOWING: 18 May
Paul Anthony was voted the UK’s No.1 David Bowie Tribute Act at the National Tribute Awards 2016  His act has amazed and entertained audiences throughout the nation. With a full band Paul will perform 2 hours of Bowie’s biggest hits taking the audience on a musical journey, experiencing the masterpieces...
Tickets
Afternoon Tea and Tour
SHOWING: 22 May
A fascinating Behind-The-Scenes glimpse at The Mill at Sonning followed by a lavish Afternoon Tea! Enjoy a talk about The Mill from Managing & Artistic Director Sally Hughes, followed by a Q&A session and a Backstage Tour led by some of our most experienced members of staff. After this, you will return to the Waterwheel Bar where...
Tickets
Swinging Big Band
SHOWING: 1 June
From the ‘Syd Lawrence Orchestra’The “Best Big Band in the Land” directed by Chris Dean brings the music of swing era Back to life with the youthful verve that made It the smash hit pop music of it’s day. Featuring the music of Glenn Miller, Count Basie, Tommy Dorsey, Quincy...
Tickets
Big Girls Don’t Cry
SHOWING: 8 June
The Eastcoast Boys are coming back to Sonning! This feel-good show features four phenomenal singers and a fantastic live band recreating the iconic sound of Frankie Valli and the Four Seasons. Songs include Sherry, Grease Is the Word, Bye, Bye, Baby (Baby Goodbye), Working My Way Back to You, December,...
Tickets
Bee Gees and ABBA
SHOWING: 15 June
New Tribute Show celebrating the HUGE HITS of these 2 iconic bands. Bee Gees and Abba double headline show featuring NON-STOP HITS like Night Fever, Stayin’ Alive, Tragedy, Dancing Queen, Mama Mia, Waterloo and so many more . . . Over 2 hours of party, feel good anthems to get...
Tickets
The Definitive Rat Pack
SHOWING: 22 June
Mannhattan Music presents THE DEFINITIVE RAT PACK This hit show includes songs I’ve Got You Under My Skin, King Of The Road, Hey There, That’s Amore, Mr Bojangles, Strangers In The Night, My Way and many more, performed by the UK’s leading Frank, Dean and Sammy impersonators.
Tickets
West End Meets Broadway
SHOWING: 29 June
The Best of the West End and Broadway comes to Sonning! Performed by Four West End stars and a band Comprising the finest West End musicians, This show features the greatest songs from West End and Broadway musicals, including The Phantom of the Opera, Les Miserables, Chicago, Evita, Miss Saigon,...
Tickets
Don’t Rock The Boat
SHOWING: 10 July - 6 September
In a wild ride down the Thames, the tranquil river waters turn into a storm in a teapot as Robin Hawdon’s brilliant comedy unfolds! Picture this. Brash, self-made property tycoon Arthur Bullhead is on a mission to seal the deal of his dreams. But instead of a boardroom, he chooses...
Tickets

Terms and Conditions

Conditions of Sale

ONCE PURCHASED THE TICKET MAY NOT BE EXCHANGED NOR MONEY REFUNDED (EXCEPT AS IN RESALES BELOW) The management reserves the right, in combination with any other statements or directives which may be shown on the ticket or as displayed on the premises to:-
  1. refuse admission of the ticket holder to the premises
  2. refuse entry of and use on the premises of any camera or any from of audio or visual recording equipment
  3. request the ticket holder to leave the premises and to take any appropriate measures to enforce such a request
  4. delay entry of latecomers until a suitable break or interval in the performance/event
  5. make any changes whatsoever in the performance/event owing to any unforeseen or unavoidable cause
  6. cancel or abandon the performance/event for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever other than at the Management's discretion, a possible percentage or maximum refund to the ticket holder of the value of the ticket.

Resales

In common with general theatre practice, tickets for the theatre cannot be exchanged or money refunded. If patrons find that they are unable to use their tickets, the Box Office will endeavour to resell on the understanding that the sale of the theatre's own available seats must take priority. A fee of 10% will be charged for successful resale. The Mill at Sonning Theatre Ltd Sonning Eye Reading RG4 6TY (0118) 969 8000 admin@millatsonning.com Registered in England No. 1367251

THE MILL AT SONNING PRIVACY POLICY

We are committed to protecting your personal information and to bring transparent about the information we hold about you. Using personal information allows us to develop a better understanding of our patrons.

What personal information we collect from you

The Mill at Sonning Theatre may us the personal information that you provide to keep you informed about our artistic programme, opportunities to take part in and way to support the theatre. We will store your personal information securely and use it in accordance with the General Data Protection Regulation (GDPR) 2018 and the Privacy and Electronic Communication Regulation (PECR) 2012

Information collected from you

We aim to be clear when we collect your personal information and to use it in ways that you would reasonably expect us to do so. We will collect your personal information including for example, your name, address, telephone number and email address when you:
  • Book for a show or an event
  • Make a donation though the box office, online, in person at the box office
  • Become a friend of The Mill at Sonning theatre ltd
  • Join our mailing list
  • Make changes to how we contact you

Information about your interaction with us

We keep a record of your booking history and, if relevant, your donation history. When you visit our website or book an event, we collect information about your interaction with us. When we send you a mailing by post or email we store a record of this and for email communication, we keep a record of what emails you have opened, and which links you have clicked. We also use information from online sources including:
  • Social media including Facebook and Instagram; for targeted advertising.
  • Google Analytics; to understand how you use our website
  • Mailchimp; to send you email communications.

Whether you need to provide personal information

You are not legally obliged to provide The Mill at Sonning with your personal information. However, if we do not have this information it may affect our ability to provide the service or contract requested. For example, if we do not have your contact details, we may not be able to inform you if the performance is cancelled.

How we use your personal information

Most commonly, we will use your personal information in the following circumstances:
  • Where we need to perform the contract that we are about to enter or have entered into with you.
  • Where we have your consent before using your personal information it that specific situation. Generally, we do not rely on con consent as a legal basis for processing your personal information, but where consent has been given, you have the right to withdraw it at any time by contacting us by telephone, email or post.

For the performance of a contract

When you make a purchase, you are entering into a contract with The Mill at Sonning Theatre. To fulfil this contract, we will collect, process and securely store your personal information to complete your booking. We will use this to keep you informed about essential information related to your transaction. This might include notification of change to the programmed events or issues processing payment.

Consent

There will be circumstances when we will ask for your consent before using your personal information. We will obtain your consent before:
  • Sending marketing communications by email relating to shows, events and offers, bookings, and ways to support The Mill at Sonning Theatre.
  • Sending marketing communications relating to shows, events and offers, bookings and ways to support The Mill at Sonning Theatre.
In Circumstances where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We advise you if this is the case at the you withdraw your consent.

Legal obligations

We may be required to disclose personal information to comply with the law or to enforce our legal right.

Friends of The Mill at Sonning

If you support the theatre as a Friend of The Mill at Sonning we will contact you to fulfil the terms of your membership. You will receive information about upcoming shows eligible for priority booking, as well as receiving the regular season programme.

How we keep your personal information safe

Our procedures and the technology we use have appropriate safe guards in place to keep information as secure as possible. Access to customer information is strictly controlled. The system can only be accessed by The Mill at Sonning staff who need it to do their job and deal with the customers needs. All staff required to adhere to current data protection legislations in line with The Mill at Sonning’s data protection policy and are subject to a duty of confidentiality. If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We optionally allow you to store your card details for use in a future transaction. This is carried out in compliance with PCI-DSS and in a way where none of our staff members are able to see your full card number. We never store your 3 or 4 digit security code. Our Finance data is secured via a managed hosting service delivered by Advanced. All Managed Hosting services are delivered exclusively from Data Centre facilities in England. Customer data is not transferred or stored outside of these facilities. Advanced’s internal networks are segregated to restrict access to areas of the networks that contain sensitive data, with RBAC (Role Based Access Control) further restricting access to specific individuals within certain roles. Advanced deploys market leading next generation firewall appliances to protect the Private Cloud environment from malicious attack. Network devices are managed within a secure management network and servers are secured by firewalls. In both instances SSL/TLS secure encryption protocols are used. We will not transfer, process or store your personal information anywhere that is outside of the European Economic Area, unless we have a contractual agreement in place that is of an equivalent standard to GDPR. We occasionally employ other organisations to help fulfil our activities and agreed communication with you. For example, we work with a mailing company to send out our season brochure. When we do this, we will only give authority for the personal information to be used for the purpose it has been provided for. We will ensure that any third parties have safeguards in place to keep your personal information secure.

How long we keep your personal information

We store personal information for as long as it is necessary to fulfil the purposes we collected it for, including for the purposes of legal, accounting, reporting or booking requirements. We store your personal information so that any subsequent purchases or bookings can be linked back to the record that we hold for you on our system. We retain personal information based on the nature, sensitivity and purpose the personal information was collected for. Any objections you make to how we use your personal information will be stored against your record on our system so that we can comply with your requests.

Your rights to your personal information

You have the right to:
  • Request a copy of personal information held about you
  • Request that inaccuracies to be corrected
  • Request us to stop using your personal information
  • Withdraw consent
There is no fee for you to exercise any of these rights. If you choose to exercise any of these rights, we may need to request certain information from you to help us confirm your identity. This is a security measure to ensure that personal information is not shared with anyone without the right to receive it. We aim to carry out all requests within one month. Occasionally it may take us longer than a month if your request is particularly complex. In this case, we will notify you.

Updating your personal information

To change any of the information we hold about you or to make changes to the way we contact you. Please email mail@millatsonning.com or by post to: The Mill at Sonning Theatre Ltd Sonning Eye Reading RG4 6TY Privacy policy effective from 8th June 2018

Cookies & Internet Advertising

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To read our Privacy Policy, click here