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The Mill Needs You!

For 38 years The Mill has produced at least 2 charity shows a year and given countless tickets away to Rotary clubs, School fetes, Christmas raffles and many more local charities. We have raised hundreds of thousands of pounds for these worthy causes. Now The Mill finds itself in the position of having to ask for support for its own survival.

So many of you who have booked for the future have put your tickets on credit. This is an enormous help and I thank you profusely.

I have been inundated with emails, messages, letters from all of you lovely people. And of course with some amazing donations. The support out there is overwhelming. I really can’t thank you enough.

I feel we are getting nearer to some clarity on when we can start up again….and how to do it safely. In the meantime our fundraising page is going to be one of fun and entertainment. Actors and creatives are lining up to present something for our customers to enjoy.

In their usual generous manner artists, who have performed or directed at The Mill, have sent video messages of support. As a reminder of pre-Covid days Philip Bertioli, our leading man from SINGIN’ IN THE RAIN, sent a message along with a film of his wonderful dance on a very wet Mill stage. That show last Christmas was such a magical time and I want The Mill to get back to what we had. With the support of our lovely actors and with your generosity we can do that.

Take a look at some more of these messages below, including Debbie McGee‘s story about an eventful evening that she and Paul Daniels spent at the Mill, a Noel Coward song from Ben Stock, beautiful messages of support from Peter Egan, Finty Williams, Ray Cooney, Mark Curry and a wonderful poem from Sinead Cusack.

This week we have videos from 2 talented actors who also happen to be champions of The Mill – Jeremy Irons and Simon Williams.

Plus a fascinating Podcast that will keep you brilliantly entertained – A LIFE LIVED. From Muhammad Ali and Sir Roger Moore to David Bowie and Aretha Franklin, we hear how the lives of the biggest stars were truly lived. With exclusive interviews from the people who knew them in life.  Stephanie Okupniak tells the stories of these departed icons. Stephanie is not only a consummate journalist and Sky News Producer, but she also happens to be my daughter-in-law. I asked her if I could share this compelling series with you.

And of course there is always something for the children. Our beautiful story teller – Amber Edlin – has recorded ZOG and The Gruffalo by Julia Donaldson for your little ones.

 If you have enjoyed these videos then I would be so grateful if you would make a donation. When we do start up again we have to do so in a safe way and to prepare the Mill for this scenario will cost money.

It does seem strange asking for donations for the Mill when we are usually putting on shows for other charities. Next year I will be doing lots of galas to raise funds for The Mill, but I will give a percentage of that money raised to a local charity – for a cause that has been badly affected by this wretched virus. You might like to suggest a few that would benefit.

As always and most importantly, stay safe.

SALLY HUGHES

MANAGING DIRECTOR

The Mill’s Wardrobe Mistress and Costume Designer Natalie Titchener has been making face masks at home whilst furloughed. Buy a high quality, washable face mask from Natalie by emailing Natalie.Titchener@millatsonning.com (£6 each, £1 from each mask going to charity A Smile for A Child)

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Jeremy Irons

Shares stories of his childhood and his connection to the River Thames

Watch Video

Debbie McGee

Shares her special memories of a particular evening at The Mill

Watch Video

Peter Egan

Shares some highlights of his shows with Rick Wakeman at The Mill

Watch Video

Sinéad Cusack

Reads the poem 'God Says Yes to Me' by Kaylin Haught

Watch Video

Simon Williams

Tells a tale of the joy of live theatre

Watch Video

Ray Cooney

Shares his delight at having his plays performed at The Mill

Watch Video

Stephanie Okupniak

Listen to Stephanie Okupniak's fascinating podcast 'A Life Lived'

Listen Now

Philip Bertioli

Singin' in the Rain's leading man lends his support to this special theatre

Watch Video

Philip Bertioli

Performs 'Singin' in the Rain' from last year's Christmas show

Watch Video

Amber Edlin

Reads 'Zog' by Julia Donaldson for your little ones

Watch Video

Amber Edlin

Amber Edlin reads Story Time favourite The Gruffalo

Watch Video

Mark Curry

One of The Mill's familiar faces lends his support to The Mill at Sonning

Watch Video

Martin Fisher

A musical theatre podcast about My Fair Lady with The Mill's Professor Higgins

Listen Now

Finty Williams

Shares what she thinks makes The Mill such a special place

Watch Video

Ben Stock

Sings 'Don't Put Your Daughter on The Stage Mrs Worthington'

Watch Video
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Thank You
For Watching

We hope you enjoyed this video. Keep an eye on our social media channels for more coming soon.

And please do make a donation to The Mill if you can. Big or small, it really does make a difference.

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Terms and Conditions

Conditions of Sale

ONCE PURCHASED THE TICKET MAY NOT BE EXCHANGED NOR MONEY REFUNDED (EXCEPT AS IN RESALES BELOW) The management reserves the right, in combination with any other statements or directives which may be shown on the ticket or as displayed on the premises to:-
  1. refuse admission of the ticket holder to the premises
  2. refuse entry of and use on the premises of any camera or any from of audio or visual recording equipment
  3. request the ticket holder to leave the premises and to take any appropriate measures to enforce such a request
  4. delay entry of latecomers until a suitable break or interval in the performance/event
  5. make any changes whatsoever in the performance/event owing to any unforeseen or unavoidable cause
  6. cancel or abandon the performance/event for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever other than at the Management's discretion, a possible percentage or maximum refund to the ticket holder of the value of the ticket.

Resales

In common with general theatre practice, tickets for the theatre cannot be exchanged or money refunded. If patrons find that they are unable to use their tickets, the Box Office will endeavour to resell on the understanding that the sale of the theatre's own available seats must take priority. A fee of 10% will be charged for successful resale. The Mill at Sonning Theatre Ltd Sonning Eye Reading RG4 6TY (0118) 969 8000 admin@millatsonning.com Registered in England No. 1367251

THE MILL AT SONNING PRIVACY POLICY

We are committed to protecting your personal information and to bring transparent about the information we hold about you. Using personal information allows us to develop a better understanding of our patrons.

What personal information we collect from you

The Mill at Sonning Theatre may us the personal information that you provide to keep you informed about our artistic programme, opportunities to take part in and way to support the theatre. We will store your personal information securely and use it in accordance with the General Data Protection Regulation (GDPR) 2018 and the Privacy and Electronic Communication Regulation (PECR) 2012

Information collected from you

We aim to be clear when we collect your personal information and to use it in ways that you would reasonably expect us to do so. We will collect your personal information including for example, your name, address, telephone number and email address when you:
  • Book for a show or an event
  • Make a donation though the box office, online, in person at the box office
  • Become a friend of The Mill at Sonning theatre ltd
  • Join our mailing list
  • Make changes to how we contact you

Information about your interaction with us

We keep a record of your booking history and, if relevant, your donation history. When you visit our website or book an event, we collect information about your interaction with us. When we send you a mailing by post or email we store a record of this and for email communication, we keep a record of what emails you have opened, and which links you have clicked. We also use information from online sources including:
  • Social media including Facebook Instagram; for targeted advertising.
  • Google Analytics; to understand how you use our website
  • Mailjet; is used to send you email communications.

Whether you need to provide personal information

You are not legally obliged to provide The Mill at Sonning with your personal information. However, if we do not have this information it may affect our ability to provide the service or contract requested. For example, if we do not have your contact details, we may not be able to inform you if the performance is cancelled.

How we use your personal information

Most commonly, we will use your personal information in the following circumstances:
  • Where we need to perform the contract that we are about to enter or have entered into with you.
  • Where we have your consent before using your personal information it that specific situation. Generally, we do not rely on con consent as a legal basis for processing your personal information, but where consent has been given, you have the right to withdraw it at any time by contacting us by telephone, email or post.

For the performance of a contract

When you make a purchase, you are entering into a contract with The Mill at Sonning Theatre. To fulfil this contract, we will collect, process and securely store your personal information to complete your booking. We will use this to keep you informed about essential information related to your transaction. This might include notification of change to the programmed events or issues processing payment.

Consent

There will be circumstances when we will ask for your consent before using your personal information. We will obtain your consent before:
  • Sending marketing communications by email relating to shows, events and offers, bookings, and ways to support The Mill at Sonning Theatre.
  • Sending marketing communications relating to shows, events and offers, bookings and ways to support The Mill at Sonning Theatre.
In Circumstances where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your concent. If you withdraw your consent, we may not be able to provide certain products or services to you. We advise you if this is the case at the you withdraw your consent.

Legal obligations

We may be required to disclose personal information to comply with the law or to enforce our legal right.

Friends of The Mill at Sonning

If you support the theatre as a Friend of The Mill at Sonning we will contact you to fulfil the terms of your membership. You will receive information about upcoming shows eligible for priority booking, as well as receiving the regular season programme.

How we keep your personal information safe

Our procedures and the technology we use have appropriate safe guards in place to keep information as secure as possible. Access to customer information is strictly controlled. The system can only be accessed by The Mill at Sonning staff who need it to do their job and deal with the customers needs. All staff required to adhere to current data protection legislations in line with The Mill at Sonning’s data protection policy and are subject to a duty of confidentiality. If you use your credit or debit card to purchase from us or to make a donation, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We optionally allow you to store your card details for use in a future transaction. This is carried out in compliance with PCI-DSS and in a way where none of our staff members are able to see your full card number. We never store your 3 or 4 digit security code. Our Finance data is secured via a managed hosting service delivered by Advanced. All Managed Hosting services are delivered exclusively from Data Centre facilities in England. Customer data is not transferred or stored outside of these facilities. Advanced’s internal networks are segregated to restrict access to areas of the networks that contain sensitive data, with RBAC (Role Based Access Control) further restricting access to specific individuals within certain roles. Advanced deploys market leading next generation firewall appliances to protect the Private Cloud environment from malicious attack. Network devices are managed within a secure management network and servers are secured by firewalls. In both instances SSL/TLS secure encryption protocols are used. We will not transfer, process or store your personal information anywhere that is outside of the European Economic Area, unless we have a contractual agreement in place that is of an equivalent standard to GDPR. We occasionally employ other organisations to help fulfil our activities and agreed communication with you. For example, we work with a mailing company to send out our season brochure. When we do this, we will only give authority for the personal information to be used for the purpose it has been provided for. We will ensure that any third parties have safeguards in place to keep your personal information secure.

How long we keep your personal information

We store personal information for as long as it is necessary to fulfil the purposes we collected it for, including for the purposes of legal, accounting, reporting or booking requirements. We store your personal information so that any subsequent purchases or bookings can be linked back to the record that we hold for you on our system. We retain personal information based on the nature, sensitivity and purpose the personal information was collected for. Any objections you make to how we use your personal information will be stored against your record on our system so that we can comply with your requests.

Your rights to your personal information

You have the right to:
  • Request a copy of personal information held about you
  • Request that inaccuracies to be corrected
  • Request us to stop using your personal information
  • Withdraw consent
There is no fee for you to exercise any of these rights. If you choose to exercise any of these rights, we may need to request certain information from you to help us confirm your identity. This is a security measure to ensure that personal information is not shared with anyone without the right to receive it. We aim to carry out all requests within one month. Occasionally it may take us longer than a month if your request is particularly complex. In this case, we will notify you.

Updating your personal information

To change any of the information we hold about you or to make changes to the way we contact you. Please email mail@millatsonning.com or by post to: The Mill at Sonning Theatre Ltd Sonning Eye Reading RG4 6TY Privacy policy effective from 8th June 2018

Cookies & Internet Advertising

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To read our Privacy Policy, click here